How do I start a shopping trip?
Create a trip, choose or enter a store, and optionally set a budget.
Support
Checkout Buddy Support
For support, email business@edorgroup.com or use the support form. Do not send passwords.
How do I scan a product?
Use the scan action during a trip and point the camera at a supported barcode.
What happens when a barcode is not recognized?
You can add the item manually and correct its name or price.
How do I add an item manually?
Use manual entry to enter the item name, price, and quantity.
How do I change an item’s quantity?
Open the item or trip controls and adjust the quantity where available.
How do I correct a price?
Edit the item price before completing the trip or during review.
How do I complete a trip?
Review the basket and mark the trip complete.
How do I scan or import a receipt?
Use receipt capture or photo import where available after completing a trip.
Why might the estimated total differ from the final total?
Retailer tax, discounts, substitutions, weighted goods, and receipt processing differences can change the final total.
How do I manage a subscription?
Use the subscription controls in the app or Apple App Store subscription settings when subscriptions are enabled.
How do I change privacy preferences?
Use Settings → Privacy & Data.
How do I request my data?
Use Settings → Privacy & Data or contact EDOR Group LLC.
How do I delete my account?
Use the account deletion instructions on the account deletion page.
How do I report a bug?
Use the support form and include device model and app version if possible.